PRIVACY POLICY
Effective Date: September 23, 2025
At Peak Performance Medical Lab, your privacy is important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the rights you have regarding your data.
1. Information We Collect
Personal Information:
We collect your name, phone number, email address, physical address, company name, and contact preferences when you submit forms or service requests.
Service Information:
This includes details related to your courier or testing requests, such as pickup and delivery addresses, requested dates, and service types.
Technical Information:
We may collect IP addresses, browser types, cookie data, and site usage analytics to enhance user experience and improve website performance.
Important Note:
We do not collect or store Protected Health Information (PHI) through our website. Please refrain from including any PHI in online submissions.
2. How We Use Your Information
We use your information to:
- Respond to inquiries and deliver requested services
- Communicate about scheduling, billing, and follow-ups
- Improve website functionality and service quality
- Comply with legal and regulatory requirements
3. Information Sharing
We do not sell, rent, or trade your personal information. We may share information only with:
- Third-party service providers who assist in operating our website or business, under strict confidentiality
- Law enforcement or regulatory agencies when legally required
4. Data Security
We employ administrative, technical, and physical safeguards to protect your information against unauthorized access, use, or disclosure.
5. Cookies and Tracking
We may use cookies and similar technologies to track website usage and enhance user experience. You may disable cookies through your browser settings.
6. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of marketing communications.
7. Contact Us
For any questions or concerns about this Privacy Policy, please contact:
Peak Performance Medical Lab
Headquarters: Mississippi
Email: info@ppmedicallab.com
Phone: (601) 341-3977
TERMS & CONDITIONS
Effective Date: September 23, 2025
These Terms & Conditions ("Terms") govern your use of our website and services. By accessing our website or requesting services, you agree to comply with these Terms.
1. Services Provided
Peak Performance Medical Lab & Courier offers occupational health testing (including DOT, non-DOT, alcohol, and DNA testing) and medical courier services. All services are subject to availability, scheduling, and compliance requirements.
2. Website Use
You agree to use our website for lawful purposes only.
Do not submit Protected Health Information (PHI) via website forms.
3. Scheduling and Payment
Service quotes and invoices are based on the type and urgency of the request.
Payment terms will be specified in your client agreement.
Additional charges may apply for after-hours, weekend, or holiday services.
4. Courier Service Liability
We take reasonable precautions to ensure safe and timely delivery.
Unless otherwise agreed in writing, liability is limited to the value of the delivery fee.
We are not responsible for delays caused by external factors such as weather, traffic, or emergencies.
5. Testing Service Liability
Testing is conducted according to industry-standard procedures and equipment calibration.
We are not liable for outcomes resulting from inaccurate or incomplete information provided by the client.
6. Intellectual Property
All content on our website—including text, images, and branding—is the property of Peak Performance Medical Lab & Courier. Unauthorized use or reproduction is prohibited.
7. Limitation of Liability
To the extent permitted by law, Peak Performance Medical Lab & Courier is not liable for indirect, incidental, or consequential damages arising from the use of our services or website.
8. Updates to Terms
These Terms may be updated at any time. Continued use of our website or services constitutes acceptance of the latest version.
9. Governing Law
These Terms are governed by the laws of the State of Mississippi.